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Aviation workers profiled, include (top left) Bernie Schettino, Tom Innace, Sue Baer. Front row, Terri Rizzuto, Toni Knisley and Debbie Roland, with author, Tom Murphy.

Read a chapter from the book: Click here

Classic "Proudly I Fly" stories:

"My Uniform"
Aviation "Thank You"
Why Does Mary Fly?
Turning Loss into Action
Flying the Flag
Joy in Giving

Special thanks to American Airlines captain, Terry Thames, pictured above, who draped a flag out his cockpit window after returning to Washington following 9/11. The second photo shows a memorial offered for Port Authority of NY and NJ staff by the Newark Liberty International Airport Airline Managers Council (NIAAMCO.) Viewed from either direction, front or back, it reads: 9/11. In the third photo, Oneka Lupe, a customer service agent at Newark, does her best to enhance the traveling experience for customers.

The Human Resiliency Institute at Fordham University conducts research and develops programs to support the resiliency of today's airport and airline workers.

Operating out of Fordham's Graduate School of Education and building upon work initiated by Reclaiming the Sky, a non-profit that supported workers resiliency after 9/11, the Institute trains airport and airline employees to identify and build on their strengths.

The goal is to help front line staff take control of pressures from congestion, delays and high security and enhance service levels - while feeling positive about their work.

The Institute is directed by Tom Murphy, author of "Reclaiming the Sky." Please contact Tom for information about programs, including:

The Aviation Resiliency Project

The Aviation Resiliency Project: 1) surveys the resiliency needs of an airport/airline’s workforce, 2) offers Resiliency Edge training to give aviation workers "tools" to master today’s customer service challenges and 3) works with airport/airline stakeholders to promote the peak performance of their employees.

NEW! Read success stories in our Resiliency "Support Center." Hear directly from employees who achieved outstanding results applying the lessons from "Resiliency Edge" training.

Want to know how your company can benefit - click here to contact us.

Read news clips about the Aviation Resiliency Project.

Fordham University offers a Human Resource Masters program for aviation HR professionals. Our partner, Vaughn College of Aeronautics, offers a Masters program in Aviation Management. We're proud to promote both programs.

Support for Aviation Charities

The book, Reclaiming the Sky, tells the inspiring story of airport and airline workers in Boston, New York and Washington, D. C. who created personal paths to recovery after 9/11. Their examples of resiliency not only inform the leadership principles in the Aviation Resiliency Project, but all profits from the book support aviation charities.

- Find links to participating Aviation Charities and learn how each is serving its community in unique fashion.

- Read first-person accounts from today’s aviation professionals who embody the resiliency principles reflected in Reclaiming the Sky’s stories of aviation courage:

- See photos from several of our participating charities’ 9/11 anniversary Remembrances.

Open Discussions on a range of timely aviation topics, including share what motivates you to help keep America flying. Click on PROUDLY I FLY – then visit our Message Board to read stories from aviation workers who each day make a contribution to this shared effort.

  • Program to Support STUDENTS

The Reclaiming the Sky Institute offers two programs to support students: one teaches “service” principles from the resiliency principles in the book and a second helps students apply these principles to prepare for a career in aviation.

- “Doing for Others” – high school students apply what they learn from the courage of aviation workers to their volunteer service projects.

- "Claiming Your Sky" breaks out the "leadership principles" from the stories and puts them into a curriculum to help students enhance decision-making skills, deepen their capacity for empathy and increase their chances for aviation employment.

- Read Denis' Hamill's column in the NY Daily News.

  • READERS of the Book

- Read testimonials from Denis Hamill, John J. Nance, Denise Morrison, Doug McCormick and other leaders, as well as press clips.

- Get tips to create a Book Club. Expand your discussion of the “resiliency” themes of “Reclaiming the Sky” with friends and colleagues.

- Listen to a Radio Interview. Part One, Two, Three, and Four. Want a CD of this interview? Contact us.

  • WELLNESS Tips

Aviation workers can't "do" for others until they meet their own needs, including physical and emotional needs. Below, find "tips" to help you achieve greater "Wellness."

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