
Terrorists must never ground us
Thursday, June 1, 2006
By Virginia Buckingham
Boston Herald Columnist
My house lies almost directly under the southwest approach for planes
landing at Logan Airport. So, I have the daily pleasure of first hearing,
then seeing, one of man's most astonishing accomplishments: the lifting to
the sky of ordinary human beings by flying mechanical giants.
On busy arrival nights, I can be lulled to sleep by the sonorous roar of
aircraft engines. Often, I see planes in my dreams, too - ordinary, everyday
flights crossing a bright blue sky. I wake up, usually, just as those
imagined flights end in fire and smoke or, sometimes, debris spread over the
water.
We all remember when that horror was not just a bad dream. And there are
some who carry the memories a bit closer - the families of 9/11 victims,
certainly, and workers and witnesses at Ground Zero, but also the thousands
upon thousands of airline and airport employees who lost colleagues and
friends and not a small bit of innocence one ordinary workday in the fall of
2001.
The remarkable yet rarely remarked upon thing is that beginning on Sept
13, 2001 and every day since, those same men and women have kept America
flying - swallowing whatever fears they may have, dealing with the financial
strain of an industry turned upside down, and, not least, mourning the end
of the romance of flight which drew many to their aviation careers in the
first place.
Do you ever wonder why they still fly?
One man did. Tom Murphy had worked with aviation employees for years as
the head of the Washington State-based Service Institute. For five years, he
ran a customer service training program at Logan, nurturing in gate agents
and taxi drivers alike the ideal of serving others as airport "ambassadors."
On the morning of 9/11, two Logan-based United Airlines employees he had
trained, Marianne MacFarlane and Jesus Sanchez, had the choice of four
flights to join other colleagues for a few days off in Las Vegas. They were
seated in the first row of United 175 as it pushed back from the gate at
7:58 a.m. In all, some 20 Boston-based crew members were lost on that flight
and American Flight 11.
Murphy's search to find a common theme in what continued to motivate
America's aviation work force turned into a book, due to be released this
fall, called "Reclaiming the Sky: 9/11 and the Untold Story of the Men and
Women Who Kept America Flying." Out of the book grew a Web site
(www.reclaimingthesky.com) and a mission: to help aviation employees find
peer support to recover from the trauma of 9/11.
A message board was recently added to the site and its initial postings
are poignant: "Blue sky. That's all I want as we approach the fifth
anniversary, is to have my love for blue sky back. Rather than let that one
day color them all, I want to take that one day as an aberration and focus
on the beauty of blue skies again," wrote one aviation employee.
Another posting seeks to keep other aviation employees from being
unpleasantly surprised by a movie trailer preceding screenings of "The Da
Vinci Code," depicting the twin towers burning in a scene from an upcoming
Oliver Stone 9/11 feature film.
Debbie Roland, a Washington, D.C.-based American Airlines flight
attendant, points out that while 9/11 "isn't on everyone's plates every
day," it is front and center for aviation employees. She expects the coming
fifth anniversary and Hollywood's new focus on the attacks to bring emotions
to the surface. People say "just move on, but you can't do that if you're
directly involved," Roland said. "You can't get over it but you can move
forward."
The "reclaiming the sky" Web site and message center will be introduced
to Logan's airline station managers June 27.
"We're not going to let them take our sky away," Roland said.
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