Meet Los Angeles International Airport's N.I.C.E.™ Problem Solvers

We give N.I.C.E. new meaning - "Resiliency Edge" workers Neutralize Irritations Customers Experience™

They solve problems, relieve stress - and produce satisfied customers. Scroll down the page to read all their stories!

Read 2010 winners' stories - and see winners' photos

View 2011 annual winners

Click here for Participant Login

Thank you to our sponsors who make this Project LIFToff incentive possible, including Daniels Bistro, World Way West Cafe/Encounter Restaurant and hotel/restaurant members of Gateway to LA, including:

• Holiday Inn, Courtyard by Marriott, Border Grill, Embassy Suites, Westin, Radisson Hotel, Sheraton Gateway LAX, Paparazzi Restaurant, Daniels Bistro

And to LA INC members:

• Starline Tours, Universal Studios Hollywood, LACMA, Buca di Beppo Restaurant - Universal City, Hornblower Cruises & Events, Malibu Family Wines, Pedal or Not Electric Bicycle Tours

Sort N.I.C.E. stories by company:

• Pilot Group
• Airport Center
• Customer Service Reps
• Transportation Security Administration
• Bus Drivers
• Badging
• Traffic Police
• Standards Staff
• VIP
• BRM
• MSD
• All Companies
• Read 2010 Winners' stories
• View 2011's Annual Winners

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Photo (courtesy of the Daily Breeze) shows employees at LAX taking the Resiliency Edge "kick off" class. To view a news story about the class, click here.