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Turning Strengths of Edge4Vets
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USA N.I.C.E.
Putting service into action:
We give new meaning to
a familiar word!
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LAX N.I.C.E. Award |
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"Resiliency Edge" integrates priciples from "Reclaiming the Sky" into the training curriculum. |
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All Profits Support Aviation Charities  Tom Murphy .org |
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 Aviation workers profiled, include (top left) Bernie Schettino, Tom Innace, Sue Baer. Front row, Terri Rizzuto, Toni Knisley and Debbie Roland, with author, Tom Murphy. |
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Read a chapter from the book: Click here | |
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Classic "Proudly I Fly" stories:
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Special thanks to American Airlines captain, Terry Thames, pictured above, who draped a flag out his cockpit window after returning to Washington following 9/11. The second photo shows a memorial offered for Port Authority of NY and NJ staff by the Newark Liberty International Airport Airline Managers Council (NIAAMCO.) Viewed from either direction, front or back, it reads: 9/11. In the third photo, Oneka Lupe, a customer service agent at Newark, does her best to enhance the traveling experience for customers. |
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"Resiliency Edge" helps airports improve productivity, optimize costs and enhance customer service by supporting airport employees to perform at their peaks.
The American Association of Airport Executives (AAAE) and the Human Resiliency Institute at Fordham University have formed a partnership to offer this innovative program to help airports nationally increase productivity, boost morale and enhance service.
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View video results at JFK |
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More video results: View a training class at EWR |
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The book "Reclaiming the Sky"
Offers Profiles
in Aviation Courage
View a news clip
from the book's 2006 introduction at the Pentagon - interviewing
American Airlines Flight Attendant colleagues of the crew from Flight
77.
- All author profits support Aviation Charities. Learn how each charity is serving its community in unique fashion.
- Read first-person accounts from today's aviation professionals who embody the resiliency principles reflected in Reclaiming the Sky’s stories of aviation courage:
- See photos from several of our participating charities’ 9/11 anniversary Remembrances.
- Read Stories of Resiliency on Our Message Board
Open Discussions on a range of timely aviation topics, including share what motivates you to help keep America flying. Click on PROUDLY I FLY - then visit our Message Board to read stories from aviation workers who each day make a contribution to this shared effort.
- EVERYDAY GIVER Supports Students
We offer two programs for students: one teaches "service" principles from the resiliency principles in the book, "Reclaiming the Sky," and a second helps students prepare for a career in aviation using the principles in the book.
- Everyday Giver, - high school students learn how to apply the “service†principles they learn from the courage of aviation workers to their volunteer projects in school – and to their lives.
- "Claiming Your Sky" puts the "leadership principles" from the stories into a curriculum to help students enhance decision-making skills, deepen their capacity for empathy and increase their chances for aviation employment.
- Read Denis' Hamill's column in the NY Daily News.
- READERS of the Book
- Read testimonials from Denis Hamill, John J. Nance, Denise Morrison, Doug McCormick and other leaders, as well as press clips.
- Get tips to create a Book Club. Expand your discussion of the "resiliency" themes of "Reclaiming the Sky" with friends and colleagues.
- Listen to a Radio Interview. Part One, Two, Three, and Four. Want a CD of this interview? Contact us.
- WELLNESS Tips
Aviation workers can't "do" for others until they meet their own needs, including physical and emotional needs. Below, find "tips" to help you achieve greater "Wellness."
- Join Our MAILING LIST
- Sign up for our NEWSLETTER and get regular updates and news.
- ALSO:
- Read more about our Purpose
- Read and view video Newsclips
- Contact the program director: Tom Murphy .org
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